Section outline
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The University of Buckingham Medical school is committed to providing high quality education and learning experience to every student.
The General Medical Council standards prescribed under Theme 2 of ‘Promoting excellence: standards for medical education and training’ (2016) state that "The educational governance system continuously improves the quality and outcomes of education and training by measuring performance against the standards, demonstrating accountability, and responding when standards are not being met"
The University of Buckingham Medical School Quality Management Strategy defined by the UBMS ‘Code of Practice for Quality Management’ is designed to ensure that this is achieved. The Quality Team ensures that high standards and good practice within the teaching, learning and assessment are embedded throughout the MB ChB, and problems are rapidly identified and addressed.
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The GMC is responsible for Quality assurance (QA) .The GMC assures the effectiveness of the quality management system through a combination of inspections, surveys and other data gathered from across the system.
The University of Buckingham Medical School is responsible for the overall quality management of the MB ChB programme, the responsibility of the operation of the quality management processes will be delegated to the Quality Lead who will lead the Quality unit.
It is the responsibility of each Education Provider Unit (EPU) delivering parts of the curriculum or broader curriculum functions to operate a quality control system and ensure that the education they are providing meets local, national and professional standards.
The University of Buckingham Medical School (UBMS) uses the GMC'S Quality Assurance Framework as the corner-stone of the strategy to develop a flexible and responsive approach to the quality management of the MB ChB course. The overall structure of the GMC's quality framework as it applies to UBMS is illustrated below.
Please refer to the Quality Processes document and the Code of Practice for Quality Management for further details.
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Raising Concerns and Speaking Up
The Faculty of Medicine and Health Sciences is committed to creating safe, respectful, and supportive learning environments for all students.
As future registrants of health care professions, our students have a duty of care to patients, clients, service users and their carers. It is therefore essential that they are empowered to raise concerns where they believe patient or client safety, treatment, dignity or comfort is compromised.
As a medical student, member of staff, placement educator, or member of the public, you may sometimes become concerned about something you have seen, heard, or experienced.
This might relate to:
- patient safety;
- poor supervision;
- bullying, discrimination, or harassment;
- professionalism or behaviour;
- unsafe learning environments;
- wellbeing or psychological safety;
- or educational quality and placement experiences.
If something does not feel right, please speak to someone.
You do not need to be certain before asking for help.
Immediate Risk
In the case of immediate risk, do not wait to alert University staff:
• Act immediately
• Report concerns verbally to the person in charge or an appropriate person such as the safeguarding lead
• Submit a Notification form as soon as you canContact Us
Scan the QR code below to access the reporting system
What Happens Next?
Please provide as much information as you can by completing the Notification Form.
Your concern will be reviewed by the Faculty Quality Team and senior Faculty staff responsible for student support, patient safety, and educational quality.
Information will be handled sensitively and in line with the Faculty’s Raising Concerns and Speaking Up procedures.
Where appropriate, relevant information may be shared with the placement provider or other relevant services so that concerns can be reviewed, investigated, and addressed appropriately.
We aim to acknowledge concerns promptly and, where possible, provide an update on progress within 10 working days.
Support and advice are available throughout the process.
Unsure about submitting a form?
You can contact the FMHS Quality Team, Your educational Supervisor or the Undergraduate Clinical Education Lead for confidential support and guidance.
Speaking up protects patients, supports learners, and improves healthcare.
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Report and Support
Students who experience or witness bullying, harassment, discrimination, sexual misconduct, or inappropriate behaviour towards themselves or another student can also access the University’s Report and Support system.
This provides access to:
- advice and guidance;
- wellbeing and support services;
- reporting options;
- and confidential support.
Report + Support - Report + Support - University of Buckingham
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