Section outline
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Concerned about a UBMS student?
You may be worried about a UBMS student’s wellbeing as they are behaving out of character, haven’t engaged with their studies or have been observed doing something which causes concern.
You may need to report a serious concern in regard to their professionalism.
The Medical School takes the welfare and professionalism of its students very seriously.
Tell us what you have noticed.
You do not need to investigate, diagnose a problem or decide what should happen next.
Anyone can contact us about a UBMS student, including students about themselves, staff, placement colleagues, patients, carers and members of the public.
Choose what you need to do
RAISE A CONCERN
I am concerned about a student
Tell us about an individual student's wellbeing, learning or professional behaviour. It is okay to be unsure.
Tell us about a studentACT NOW
Someone needs immediate help
Call 999 in an emergency. On placement, alert the appropriate supervisor or local team. The student concerns form is reviewed regularly, but not daily.
Contact FMHS Professional Development
Email is not an emergency service.ANOTHER WAY TO CONTACT US
I need help to tell you
If the form is inaccessible or you would prefer help explaining your concern, tell us how you would like to communicate.
What should I share?
Start with what you noticed and why it worries you. If you can, include:
- the student's name and when and where it happened;
- what you saw or heard, and whether it has happened before;
- anything already done to help or address the situation.
Separate what you observed from what someone else told you. It is fine if you do not know everything. You do not have to speak to the student first. If the form asks you to choose a category, select the closest one; we can review it.
Concerned about health or wellbeing?
We encourage students to seek support early. If you are concerned about a student's health or wellbeing, tell us what you have noticed. We will consider their individual circumstances and explore support or reasonable adjustments with them. Students can also contact us about themselves.
What happens next?
Raising a concern starts a review. It does not make a finding against the student or automatically start a formal process.
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We receive it
The online form confirms when your report has been submitted. It is not an emergency route.
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We review it
The information you provide will be handled in line with the Concerns Procedures described on our policy page.
UBMS considers the information and may contact you for clarification.
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We respond
The response may involve a conversation, support, guidance or further action. Serious or repeated concerns may require a formal process.
We will aim to update you on progress with addressing your concern within 25 working days.
Can I report anonymously?
You can choose to submit a concern without giving your name. We will consider the information you provide. However, giving contact details can help us clarify what happened, but the choice is yours.
If you report anonymously, we will not be able to contact you with questions or provide a personal acknowledgement.
The student will normally be told about the concern so they can understand and respond to it. Even if you do not give your name, the circumstances may make it possible for them to identify who reported it. We cannot guarantee that your identity will remain unknown.
If you give your name, we will handle it sensitively.
Looking for another route?
This page is about an individual student. Use the separate links in the Raising Concerns menu for concerns about UBMS education or processes, or for concerns witnessed or experienced on placement. You can use more than one route when the issues are different.
For general wellbeing advice, email Wellbeing hub.